Avis de confidentialité
We (also referred to as "We," "Our," or "Us") are committed to protecting your personal data and your privacy.
This Privacy Policy explains how we collect and retain the information you provide through the https://capitfans.com website (the CapitFans).
We follow the principles set out below:
We want to help you make informed choices about how your Personal Data is used and processed. We use various methods and procedures to provide clear and relevant information, and where we believe you need particular clarification, we will provide it at the appropriate time. We are also happy to answer any questions you may have about our data practices, your account controls, or any limitations that apply to the service.
1. La portée ?
Cette politique explique quelles Données Personnelles CapitFans collecte, ainsi que la manière dont ces données sont traitées, partagées avec des tiers, stockées et sécurisées.
Cette Politique couvre les informations relatives à une personne physique identifiée ou identifiable, c'est-à-dire une personne pouvant être identifiée directement ou par recoupement avec des informations supplémentaires que nous détenons ou auxquelles nous pouvons accéder.
Dans cette Politique, le terme "traitement" désigne toute activité impliquant la collecte ou l'utilisation de Données Personnelles, y compris leur organisation, leur gestion, leur structuration et leur stockage.
Nos services s'adressent à un public général et ne sont pas destinés aux personnes de moins de 18 ans. Nous ne demandons ni ne collectons sciemment d'informations auprès de mineurs, et nous ne leur permettons pas sciemment d'utiliser nos services. Si nous découvrons avoir collecté des informations concernant un enfant, nous les supprimerons dans les meilleurs délais raisonnables.
2. What Personal Data Do We Hold About You?
We collect Personal Data when you access our service or service channels, or when you visit our website. In some cases, we may ask you to provide it directly. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when third-party partners share your information with us.
3. You are not required to disclose personal information to the company, and doing so has no consequences.
Providing personal data is not mandatory. However, in certain circumstances, failure to provide specific personal data may limit our ability to offer our Services or prevent you from accessing the website.
4. What personal data can we collect? When you visit our website, we may collect the following personal data:
This includes information on your online activity logs and traffic data (including your IP address, and the date and time of access), your language preferences, software incident logs, browser type, and information about the device you use to access the Service. The information we collect is not considered personal data and cannot be used to identify you.
Personal data we receive from you: any personal data you choose to provide when connecting, through our service, to a third-party trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this includes your full name, address, phone number, and email address.
5. Transparency and Purposes of Processing Your Personal Data
The Company processes your personal data for the purposes described in this section, in accordance with transparent data management and security practices.
The Company only uses your personal data when there is a clear and appropriate reason to do so. Below are the circumstances in which the Company may process your personal data:
- You have given consent for us to process your personal data for one or more purposes. This applies when you submit personal information via the Site so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests. For example, this may be necessary to improve Our Services or to defend our position in the event of a dispute.
- Le traitement respecte des normes de service clairement définies.
Contact us by email to learn more about how we handle information and the measures in place to protect it.
Below is a summary of the reasons we may use the information you provide, including purposes related to your account, our services, and security involving personal data.
Champ d'application, Transparence
1. At your request, we may collect your Personal Data and share it with third-party providers to give you access to digital trading services. We proceed in this way only if you ask us to arrange it.
You have consented to the processing of your personal data for one or more purposes.
2. To respond to your requests, questions, or concerns, we may need Personal Data to address any queries you have regarding the Services.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
3. Personal data is processed only where necessary for account management, platform security, and clearly stated service requirements.
Pour garantir des services de compte sécurisés et fiables, un traitement des données est nécessaire.
4. To improve Our Services. We may use Personal Data to improve Our Services, including the crash and error reports we collect in connection with the Services.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party.
5. To prevent fraud and misuse of our services
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
6. Exercer et gérer des activités visant à soutenir le fonctionnement de Nos Services. Cela peut inclure des fonctions de back-office, le développement commercial, la prise de décisions stratégiques, des processus de révision interne et des activités connexes.
Processing is necessary for the legitimate interests pursued by the Company or by a third party.
7. We conduct analyses, including statistical analyses. To support our decisions across a range of topics, we use various analytical techniques, including statistical methods.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes for pursuing and defending legal actions.
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with applicable agreements, terms, conditions, and policies.
Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party.
6. Transfert de données personnelles à des tiers
La Société peut également partager des Données Personnelles avec des sociétés tierces qui nous fournissent des services, notamment des fournisseurs d'hébergement et de stockage, des services de données d'adresse IP et des services d'analyse de l'expérience utilisateur.
Vous pouvez également nous demander de fournir des Données Personnelles vous concernant à des plateformes de trading tierces. Dans ce cas, nous transmettrons à ces plateformes les Données Personnelles que vous nous avez communiquées. L'utilisation de vos Données Personnelles par ces plateformes est soumise à leurs propres politiques de confidentialité. Vos Données Personnelles peuvent être partagées avec plusieurs plateformes de trading.
La Société peut partager des Données Personnelles avec des entités liées ou des partenaires commerciaux. Ce partage permet à la Société de disposer de ressources supplémentaires pour renforcer et améliorer les produits et services proposés aux clients.
Lorsque cela est nécessaire pour protéger les droits ou les actifs de tiers, la Société peut appliquer des contrôles de compte, des pratiques de sécurité et des procédures de traitement des données appropriées et transparentes.
Nous pouvons également partager des Données Personnelles vous concernant avec des investisseurs, acheteurs ou prêteurs potentiels de la Société ou d'une autre société du groupe, lorsqu'une transaction pertinente est envisagée. Cela peut inclure le transfert ou la vente d'actifs appartenant à la Société ou à une autre société du groupe, ou s'inscrire dans le cadre d'une fusion, d'une restructuration, d'une consolidation ou d'une procédure d'insolvabilité impliquant la Société ou une autre entité du groupe.
7. Cookies et services tiers
Third-party services, such as advertising partners or analytics providers, may operate on our site. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device whenever you visit or access the site. They collect information about your preferences and browsing habits to improve your user experience, remember your choices, and tailor products and services to your interests. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain there for a short period, until you close your browser. Other cookies are persistent. Persistent cookies stay on your device for a set period after your browser is closed, helping the site recognize you as a returning user and making your visits and use of the site easier.
Catégories de cookies :
We may use it for the purposes described:
1. Cookies are essential to the proper functioning of this site
These cookies are necessary to access the features you have requested and to navigate our website. They allow us to provide the information, products, and services you have requested.
They are also required so your device can download and transmit data. This allows you to browse the site, use its features, and return to pages you have already visited.
Cookies collect personal data, such as your username and most recent login date, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies fonctionnels
Cookies allow us to recognize you on each visit to our site and remember your settings and preferences.
Cookies collect personal data, such as your username and most recent login date, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de performance
We use cookies to collect statistical data on site performance and support ongoing improvements. They also allow us to analyze how our site is used.
Cookies store anonymous data that is not linked to any identified or identifiable individual. Some are deleted when you close your browser, while others may remain stored on your device indefinitely.
Cookies are blocked or have been deleted
To block or delete cookies, you need to change your browser settings. Below are links to help you do this on some of the most widely used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that if this occurs, some or all of the site's functions and features may not work as intended.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. Retention of Your Personal Data
The Company retains your personal data for as long as necessary to fulfill the purposes described in this Policy, or longer where required for account controls, security practices, and service standards.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for an additional 12 months.
We regularly review the personal data we hold to confirm it remains necessary.
9. Transferts de données personnelles vers un pays tiers ou une organisation internationale
Your personal data may be transferred to other countries. This means your personal data may be sent to a third country outside your country of residence, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the personal data you provide and to help ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization is permitted only where appropriate safeguards protect the Personal Data, supported by transparent security practices, clear data processing standards, and controls designed to protect information throughout the transfer process.
- The transfer is governed by a clear agreement between the entities or public authorities involved, with transparent conditions, defined controls, and service standards.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support the responsible handling of personal data. We apply transparent data transfer procedures, documented controls, and service standards to help protect personal data when processed across borders.
The Company can provide details of the security measures used to protect your Personal Data when transferred to third countries or international organisations. To request this information, please email info@capitfans.com
10. Sécurité des données personnelles
We implement appropriate organizational and technical safeguards to protect Personal Data. These measures are designed to reduce the risk of destruction, loss, unauthorized alteration, or unauthorized access.
However, we cannot guarantee that your Personal Data will remain secure or error-free under all circumstances. We cannot be held liable for intangible, indirect, or consequential losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may be required to share your Personal Data with third parties, such as service providers or public authorities. In such cases, we have no control over the security measures these third parties apply to your Personal Data.
No transmission of Personal Data over the Internet can be guaranteed as completely secure. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Hyperlinks to third-party websites
Notre site peut contenir des liens vers des sites web et des applications de tiers. Ces sites et applications sont exploités de manière indépendante et ne sont pas contrôlés par la Société. Nous ne sommes pas responsables de la manière dont ils collectent ou traitent les Données Personnelles, et la présente Politique ne s'applique à aucune activité effectuée par leur intermédiaire.
Avant d'accéder à un site web ou une application de tiers ou de l'utiliser, nous vous recommandons de consulter sa politique de confidentialité et ses pratiques. Nous vous suggérons également de les examiner attentivement avant de fournir toute Donnée Personnelle.
12. Modifications apportées à la présente Politique
When visiting third-party websites or applications, we recommend reading their privacy policy before choosing to access or use their services. We also suggest thinking carefully before sharing any Personal Data with them.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to confirm whether Personal Data concerning you is being collected, to correct any inaccuracies, and to have Personal Data erased where we no longer need it. You may also ask us to restrict certain types of processing of your personal information.
If you reside in the EEA, please refer to this page:
These rights apply to information you provide as well as other Personal Data concerning you. You may exercise your rights by sending an email to the address below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for any additional copies. Information will be provided electronically if you request it in that format.
Your right to access Personal Data must not adversely affect the rights and freedoms of others. If a request risks harming the rights or freedoms of another person, the Company may decline to comply or may limit the information provided.
Right to rectification
You may ask the Company to correct inaccurate Personal Data. You may also request that incomplete Personal Data concerning you be completed, taking into account the purpose for which it is processed.
Right to erasure
You may request erasure where: (a) the Personal Data is no longer necessary for the purposes for which it was collected or processed; (b) you withdraw your consent and no other legal basis for processing exists; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply where processing is necessary: (a) to comply with a legal obligation requiring processing under European Union law or the law of a Member State; or (b) for the establishment, exercise, or defence of legal claims.
Restriction of processing
If you have doubts about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is being verified.
When you request a restriction of processing, the Personal Data may generally only be stored, unless you give your consent, or unless it is necessary for the establishment, exercise, or defence of legal claims, to protect the rights of another person, or to serve an important public interest within the European Union or a Member State.
Right to data portability
Where processing is automated and based on your consent or on a contract with you, you may request to receive the Personal Data you provided to the Company in a structured, commonly used, and machine-readable format.
You may also request that your Personal Data be transmitted directly by the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right to erasure. Data portability must not adversely affect the rights or freedoms of others.
Right to object
You may object at any time, on grounds relating to your particular situation, to the use of Personal Data concerning you where processing is based on legitimate interests pursued by the Company or a third party. This includes profiling based on those interests. We may continue processing if there are compelling legitimate grounds that override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defence of legal claims.
With regard to direct marketing, you may object at any time to the processing of Personal Data concerning you, including any related profiling.
Right to withdraw consent
You may withdraw your consent to Our processing of Personal Data concerning you at any time. This will not affect the lawfulness of processing carried out on the basis of your consent before its withdrawal.
You may submit a complaint directly to Us using the contact details provided below.
We strive to handle privacy concerns clearly and fairly, to explain how your Personal Data has been used, and to provide an appropriate response to issues raised regarding its processing.
In certain circumstances, European Union law or the law of a Member State may limit the rights relating to your Personal Data described in this Section 13.
We will provide the information requested under your rights referred to in Section 13 of this agreement within one month of receiving your request. This period may be extended by a further two months where necessary, taking into account the complexity and number of requests. Within one month of receiving your request, We will inform you of any extension and explain the reasons for it.
Unless otherwise stated in Section 13, information requested under your rights referred to in Section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, in particular because of its repetitive character, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request additional information necessary to confirm that person's identity.