Aviso de privacidad
We (also referred to as "We", "Us", or "Our") are committed to protecting your Personal Data and your privacy.
This Privacy Policy explains how we collect and store the information you provide through the https://capitfans.com website (the CapitFans).
The following principles will be upheld:
We want you to make informed decisions about how your Personal Data is used and processed. We use a variety of methods and procedures to provide clear and relevant information. If we believe you need specific details, we will provide them at the appropriate time. We are also happy to answer any questions you may have about our data practices, your account controls, or any applicable service limitations.
1. ¿El alcance?
This policy explains the types of Personal Data CapitFans collects, and how that data is processed, shared with third parties, stored, and protected.
This Policy covers information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly or by combining additional information we possess or can access.
In this Policy, "processing" refers to any activity involving the collection or use of Personal Data, including organizing, managing, structuring, and storing Personal Data.
Our services are intended for a general audience and are not designed for individuals under 18. We do not knowingly request or collect information from anyone under 18, nor do we knowingly allow them to use our services. If we discover that we have collected information from a minor, we will delete it as soon as reasonably possible.
2. ¿Qué Datos Personales Tenemos Sobre Usted?
We collect Personal Data when you access our Service or service channels, or visit our website. In some cases, we may ask you to provide this data directly. In others, we collect Personal Data by analyzing how you use our Services or service channels, or when third-party partners share your information with us.
3. You are not required to disclose personal information to the company, and doing so carries no consequences.
You are not required to provide any personal data. However, choosing not to provide certain personal data may limit our ability to deliver our services or prevent you from accessing the website.
4. What personal data do we collect? When you visit our website, we may collect the following information:
This includes information about your online activity logs and traffic data (including your IP address, access date and access time), the language you use, software failure logs, browser type, and information about the device you use to access the Service. The information we collect is not considered personal data and cannot be used to identify you.
Personal Data we receive from you: any personal data you choose to provide us when connecting, through Us, to a third-party trading platform.
Personal information you provide directly to third-party platforms to facilitate trading: this information includes your full name, address, phone number, and email address.
5. Transparency and Reasons for Processing Your Personal Data
The Company processes your Personal Data for the purposes described in this section, applying transparent data management and security practices.
The Company only uses Personal Data concerning you when a clear and appropriate reason exists for doing so. The following explains when the Company may process your Personal Data:
- You have given consent for us to process your Personal Data for one or more purposes. This applies when you submit personal information through the Website so that we can transfer it to a third-party trading platform.
- The Company or a third party may need to process data to pursue legitimate interests, for example, to improve Our Services or defend against legal claims.
- Processing follows clear service standards.
Contact us by email for more information on how we process your information and the measures used to protect it.
Below is a summary of why we may use the information you provide us, including the relevant account, service, and security purposes involving Personal Data.
Ámbito, Transparencia
1. At your request, we may collect your Personal Data and share it with third-party providers to help you access digital trading services. We will only do this when you ask us to manage this for you.
You have provided consent for the processing of your Personal Data for one or more purposes.
2. We may use Personal Data to respond to and address any requests, questions, or concerns you have about the Services.
El tratamiento resulta necesario para satisfacer intereses legítimos de la Empresa o de un tercero.
3. Personal Data is processed only when necessary to support account administration, platform security, and clearly defined service requirements.
This processing is necessary to provide secure and reliable account services.
4. To improve Our Services. We may use Personal Data to improve Our Services, including, among other things, crash and error reports collected in connection with the Services.
El tratamiento es necesario para satisfacer los intereses legítimos de la Empresa o de un tercero.
5. To prevent fraud and misuse of our services
Processing is necessary for the purposes of the legitimate interests pursued by the Company or a third party.
6. Carrying out and managing activities that support the operation of Our Services. These may include back-office functions, business development, strategic decision-making, internal review processes, and related activities.
Processing is necessary for the legitimate interests of the Company or a third party.
7. We conduct analysis, including statistical analysis. To support decisions on various matters, we use different analytical techniques, including statistical methods.
Processing is necessary for the legitimate interests of the Company or a third party.
8.
To protect our assets, rights, and interests, as well as those of third parties, we have established processes to assert and defend legal rights.
We may process Personal Data when necessary to protect our rights, interests, and assets, or those of third parties, in accordance with the relevant agreements, conditions, terms, and policies.
El tratamiento es necesario para satisfacer intereses legítimos de la Empresa o de un tercero.
6. Transfer of Personal Data to Third Parties
The Company may also share Personal Data with external companies that provide services to us, such as hosting and storage providers, IP address data services, and user experience analytics.
We may also be asked to provide specific Personal Data about you to third-party trading platforms. In these circumstances, we will provide such platforms with the Personal Data you have given us. Their use of your Personal Data is subject to their own privacy policies. Your Personal Data may be shared with more than one trading platform.
The Company may share Personal Data with related entities or business partners. This may provide the Company with resources that help improve and refine the products and services offered to clients.
Where necessary to protect the rights or assets of third parties, the Company may apply account controls, security practices, and transparent, appropriate data processing procedures.
We may also share Personal Data about you with potential investors, buyers, or lenders of the Company or another group company when a relevant transaction is under consideration. This may include the transfer or sale of assets belonging to the Company or another group company, or forming part of any merger, restructuring, consolidation, or insolvency involving the Company or another group company.
7. Cookies and Third-Party Services
We may use third-party services, such as companies that provide advertising or analytics on our website. These companies may also use cookies or similar technologies.
Cookies are small text files placed on your device when you visit or access the website. They collect information about your preferences and browsing habits to improve your user experience, remember your choices, and personalize products and services that may interest you. Cookies are also used for statistical and analytical purposes.
Some of the cookies we use are session cookies. These are downloaded temporarily to your device and remain there for a short period until you close your browser. Other cookies are persistent. Persistent cookies remain on your device for a period of time after you close your browser. They help the website recognize you as a returning user and make it easier for you to revisit and use it.
Categorías de cookies:
We may use it for its intended purpose:
1. Essential cookies for this site
These cookies are required to access the features you have requested and to browse our website. They are used to provide the information, products, and services you have asked for.
They also enable your device to download and transmit data, allowing you to browse the website, use its features, and return to pages you have previously visited.
Cookies collect personal data, such as your username and most recent login date, to confirm you are logged in to the site. Session cookies are deleted when you close your web browser.
2. Cookies funcionales
Cookies let us recognize you each time you visit our site and remember your settings and preferences.
Cookies collect personal data, such as your username and the date of your last login, to confirm that you are logged in to the site. Session cookies are deleted when you close your web browser.
3. Cookies de rendimiento
We use cookies to collect statistical data on site performance and support ongoing improvements. They also allow us to analyse how our website is used.
Las cookies almacenan datos anónimos que no están vinculados a una persona física identificada o identificable. Algunas se eliminan al cerrar el navegador, mientras que otras pueden permanecer almacenadas en su dispositivo de forma indefinida.
Cookies are blocked or have been deleted
To block or delete cookies, you will need to change your browser settings. Below are help links for this process on some of the most commonly used browsers.
- Firefox
- Microsoft Edge
- Google Chrome
- Safari
However, please note that some or all website functions and features may not work as expected if this occurs.
ONLINE TRACKING NOTICE
This service does not currently respond to Do Not Track signals.
8. Retención de tus datos personales
The Company will retain Personal Data for as long as necessary to fulfill the purposes described in this Policy, or longer where required to support account controls, security practices, and service standards.
We share your information with third-party trading platforms for 12 months. With your consent, we will continue sharing your data for a further 12 months.
We periodically review the Personal Data we hold to confirm it remains necessary.
9. Transfers of Personal Data to a Third Country or International Organisation
Your personal data may be transferred to other countries. This means your personal data may be sent to a third country outside the country in which you reside, or to an international organization or jurisdiction. The Company takes appropriate measures to protect the Personal Data you provide and to help ensure that data subjects can exercise their rights and access effective legal remedies.
These protections and safeguards are available to all individuals residing in the EEA (European Economic Area).
- Transfer to a third country or international organization that maintains appropriate safeguards for Personal Data, supported by transparent security practices, clear data processing standards, and adequate controls designed to protect information throughout the transfer process.
- The transfer is governed by a clear agreement between the relevant entities or public authorities, with transparent terms, defined controls, and established service standards.
- The transfer was carried out in accordance with established data protection clauses and security practices designed to support the responsible handling of personal data. We apply transparent data transfer procedures, documented controls, and service standards that help protect information processed across different countries.
The Company can provide details on the security measures used to protect your Personal Data when transferred to third countries or international organizations. To request this information, please email info@capitfans.com
10. Seguridad de los datos personales
We take appropriate organizational and technical precautions to protect Personal Data. These measures are designed to reduce the risk of accidental or unlawful destruction, loss, alteration, or unauthorized access.
However, we cannot guarantee that your Personal Data will remain secure or error-free at all times. We are not liable for intangible, incidental, or indirect losses arising from the use or disclosure of Personal Data, including disclosure caused by transmission errors, unauthorized third-party access, or circumstances beyond our reasonable control.
In certain circumstances beyond our control, we may need to share Personal Data relating to you with third parties, such as service providers or public authorities. When this occurs, we cannot control the security measures applied to your Personal Data by those third parties.
Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of Personal Data you transmit to us online.
11. Hyperlinks to Third-Party Websites
Our website may contain links to third-party websites and applications. These sites and applications operate independently and are not controlled by the Company. We are not responsible for how they collect or process Personal Data, and this Policy does not apply to any activity conducted through them.
Before accessing or using any third-party website or application, we recommend reviewing its privacy policy and practices. We also suggest considering these carefully before providing any Personal Data.
12. Changes to This Policy
When visiting third-party websites or applications, we recommend reading their privacy policies before accessing or using their services. We also suggest carefully evaluating any request before providing them with Personal Data.
13. Your Rights Regarding Your Personal Information
You have the right to ask us to confirm whether we are collecting Personal Data related to you, to correct any inaccuracies, and to delete Personal Data we no longer need. You may also ask us to restrict certain types of processing of your personal information.
If you are a resident of the EEA, please refer to this page:
These rights apply to information you provide and to other Personal Data related to you. You may request to exercise your rights by emailing the address provided below.
Right of access
You may ask the Company to confirm whether your Personal Data is being processed. If so, you may request access to that Personal Data.
The Company will provide an electronic copy of the Personal Data being processed at that time and may charge a reasonable fee for any additional copies. Information will be provided electronically if you request it in that format.
Your right of access to Personal Data must not adversely affect the rights and freedoms of third parties. If a request could compromise the rights or freedoms of another person, the Company may refuse it or limit the information provided.
Right of rectification
You may ask the Company to correct inaccurate Personal Data. You may also request that incomplete Personal Data relating to you be completed, taking into account the purpose of its processing.
Right of erasure
You may request erasure when: (a) the Personal Data is no longer necessary for the purpose for which it was collected or processed; (b) you withdraw your consent and no other legal basis exists for the processing; (c) you object, on grounds relating to your particular situation, to processing of Personal Data based on legitimate interests pursued by Us or by a third party; (e) the Personal Data has been processed unlawfully; or (f) the Personal Data must be deleted to comply with an applicable legal obligation.
This right does not apply when processing is necessary: (a) to comply with a legal obligation requiring processing under European Union or Member State law; or (b) for the establishment, exercise, or defense of legal claims.
Restriction of processing
If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict its processing while the information is being verified.
When you request restriction of processing, the Personal Data may generally only be stored, unless you provide your consent, or unless it is necessary for the establishment, exercise, or defense of legal claims, to protect the rights of another person, or to serve an important public interest within the European Union or a Member State.
Right to data portability
When processing is automated and based on your consent or on a contract with you, you may request that the Personal Data you provided to the Company be delivered in a structured, commonly used, machine-readable format.
You may also request that your Personal Data be transmitted directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your right of erasure. Data portability must not adversely affect the rights or freedoms of third parties.
Right to object
You may object at any time, on grounds relating to your particular situation, to the use of Personal Data relating to you where processing is based on legitimate interests pursued by the Company or by a third party. This includes profiling based on those interests. We may continue processing where compelling legitimate grounds override your rights, freedoms, and interests, or where processing is necessary for the establishment, exercise, or defense of legal claims.
In relation to direct marketing, you may object at any time to the processing of Personal Data relating to you, including related profiling.
Right to withdraw consent
You may withdraw your consent to our processing of your Personal Data at any time. This will not affect the lawfulness of processing carried out based on your consent before its withdrawal.
You may submit a complaint directly to Us using the contact details provided below.
Our aim is to handle privacy matters clearly and fairly, to explain how your Personal Data has been used, and to provide an appropriate response to concerns raised about its processing.
In certain circumstances, European Union or Member State law may limit the rights relating to your Personal Data described in this Section 13.
We will provide the information requested under your rights in Section 13 of this agreement within one month of receiving your request. This period may be extended by up to two additional months where necessary, taking into account the complexity and number of requests. We will notify you of any extension, and explain the reasons for it, within one month of receiving your request.
Unless otherwise stated in Section 13, information requested under your rights in Section 13 will be provided free of charge. If a request is manifestly unfounded or excessive, particularly where requests are repetitive, We may charge a reasonable fee to cover the administrative cost of providing the information or taking the requested action. We may also refuse to act on the request.
If the Company has reasonable doubts about the identity of the person making a request, it may request additional information necessary to confirm that person's identity.